Corporate IT Messaging Center

Need Further Assistance?

If you’re unable to reach IT through chat for any reason, please contact us using one of the numbers below:

North America: 1-877-480-1454 (Toll-Free)
Australia: +61 (8) 7079 9992 (Chargeable)
Israel: +972 (9) 376 1110 (Chargeable)
Singapore: +65 6389 3777 (Chargeable)
United Kingdom: +44 (20) 8080 3291 (Chargeable)
India: Please use Chat to connect

If you’d like to log an IT ticket, please visit:
Altera Service Portal

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💡 Click to chat with IT Support.
If it doesn’t open, click ? for help.

Troubleshooting Access Issues

If the chat doesn’t load or gives an error:

Option 1: Open the site in Incognito / InPrivate mode
Quick Steps:
• Chrome / Edge: Press Ctrl + Shift + N
• Firefox: Press Ctrl + Shift + P

Option 2: Clear your browser’s cache and cookies, then reopen it
Quick Steps:
• Chrome / Edge: Press Ctrl + Shift + Delete → Select Cookies & Cache → Click Clear
• Firefox: Press Ctrl + Shift + Delete → Choose Cookies & Cache → Click OK